Frequently Asked Questions

Everything you need to know about your UREVO fitness journey.

How long does shipping take for UREVO treadmills?

Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy for fitness equipment?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days of delivery for a refund.

Do UREVO products come with a warranty?

Yes, all UREVO products include a 12-month warranty covering manufacturing defects and hardware malfunctions under normal home use.

Is assembly required for the under-desk treadmills?

Most UREVO under-desk treadmills and walking pads come 100% pre-assembled and are ready to use right out of the box.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay.

How do I maintain my treadmill for longevity?

We recommend lubricating the running belt every 3 months or 100 miles of use and keeping the motor area free of dust to ensure optimal performance.